ColdFusion chat support is back, up and running! Apologies for the time away due to glitches. It is available 7am-5pm Pacific time.
ColdFusion chat support will primarily assist users with membership, licensing, support plans, technotes, documentation/blogs, self-delp documents and any other first level queries and pointers. Technical issues, unless very simple and straightforward, will be encouraged to route through email/call/portal etc.
Quoting the Adobe Support tagline here "Our Support Promise. We want every connection you have with Adobe to be as exceptional as our products." Hope you have a pleasant and useful interaction with our chat support.